Shipping costs are borne by the Customer and will be added to the total amount of the selected products before confirming the order and finalizing the contracting process. The calculation of shipping costs depends on the place of delivery, volume and weight of the items. These are the prices with VAT included:
Spain Peninsula: 5,95€ or FREE for orders over 200 €
Spain Balearic Islands: 5,95€ or FREE for orders over 200 €
Spain Canary Islands, Ceuta and Melilla: currently not shipped to these destinations
Currently we only serve shipments to Spain.
The delivery time of the orders, once the proof of payment has been received, is as follows:
- Delivery in Spain: up to 7 business days.
The Customer agrees that he or another designated person will be at the address indicated to receive the package. In case of not being there the first time, the carrier will insist several times. If the order could not yet be delivered, it will be returned to us, with the consequent return to the Customer of the payment made less the shipping costs or return of the goods that will be borne by the Customer.
The customer will have 24 hours to check the integrity of all the components of the order and to verify that everything he owes is included in the included products. After these 24 hours the shipment will be accepted and no claims for damages or failures with the shipment will be accepted.
An order will be considered delivered when the delivery receipt is signed by the customer. It is in the next 24 hours when the customer must verify the products upon receipt and expose all objections that may exist.
In case of receiving a product damaged by transport it is advisable to contact us within the first 24 hours to claim the incident to the transport company. In the same way it is convenient to leave a record to the company that has carried out the transport.